Email support
For bugs, account problems, privacy questions or anything else that needs a person.
support@tryjotter.appHelp
Jotter Support
Need a hand with your account, subscription or Jots? Start here.
Delete your account
You can permanently delete your Jotter account and associated Jotter data.
Deletion instructionsCommon questions
How do I cancel Jotter Plus?
Subscriptions are managed by the store where you purchased them. On iPhone, open Settings → your Apple ID → Subscriptions. On Android, use Google Play → Payments & subscriptions → Subscriptions.
Does deleting Jotter cancel my subscription?
No. Deleting the app or your Jotter account does not automatically cancel an active App Store or Google Play subscription. Cancel the subscription through the relevant store separately.
Can I export my Jots?
Yes. Jotter includes an export option so you can keep a copy of your saved Jots and source details.
I forgot my password.
From the Log In screen, choose the password-reset option and Jotter will send a verification code to your email address. If you originally created the account with Apple or Google, use that same provider to sign in.
How do I manage ad privacy choices?
Where privacy choices are required and available, Free users can reopen the privacy options from Jotter’s Settings screen. Jotter Plus does not show ads.
Still stuck?
Email support@tryjotter.app and include a short description of the problem and the device you are using. Please do not send passwords or verification codes.